Orders ship free (without tracking) within Canada and ship free to the U.S. (with tracking) when you spend $45CAD or more.
Canada - Free standard shipping within Canada is via oversized letter mail and it doesn't include tracking. If you upgrade to the Expedited Parcel option I'll use a courier to mail your package and you will receive a tracking number. I'll refund any shipping overages over $1.50 CAD since the rates vary from province to province.
U.S. - Items shipped to the U.S. are shipped via a courier with final delivery by the USPS. Packages may show pre-transit for a couple of days before they cross the border and are entered into the USPS system.
Items mailed in both Canada and the U.S. arrive in white gift boxes. To cut down on packaging I usually ship multiple items in the same box but if you'd like separate ones for gifting please leave a note at checkout and I'm happy to oblige!
Items are usually shipped within 1 to 4 business days of payment but some made-to-order items may take longer. These items will have the shipping timeframe included in the listing description.
Orders within Canada can take up to 12 business days to arrive during the holidays. Orders to the U.S. usually arrive within 7 to 10 business days.
I'm not currently shipping overseas but hope to start again in November 2023.
Refunds and Exchanges
I want you to be completely happy with your purchase! If for some reason you aren’t satisfied with your order, items can be exchanged or returned for full refund (minus shipping costs).
Feel free to say hi! You can reach me at firstname.lastname@example.org if you have any questions or special requests.
To see more info how my store complies European General Data Protection Regulation (GDPR) please click here.