Ordering Info

Shipping:

Orders ship free within Canada and ship free to the U.S. when you spend  $45CAD or more.

Please be aware that mail is still slower than normal right now so I  appreciate your patience!

Free standard shipping within Canada is via oversized letter mail and doesn't include tracking. You will receive a tracking number if you upgrade to the the Expedited Parcel upgrade. Items being shipped to the U.S. are shipped via USPS. I use a courier so the package may be in pre-transit for a few days before it crosses the border and is entered into the USPS system. Items mailed in both Canada and the U.S. arrive in white gift boxes.  

Jewelry is usually shipped within 3 - 5 business days of payment but some made-to-order items may take longer. These items will have the shipping timeframe included in the listing description. 

I usually pack multiple items in one box/bag but if you'd like separate packaging please let me know and I'm happy to accommodate you as best as I can.

International Orders:

International customers are responsible for any duty and customs fees imposed.

Refunds and Exchanges

I want you to be completely happy with your purchase! If for some reason you aren’t satisfied with your order, items can be exchanged or returned for full refund (minus shipping costs) if returned in original condition within 30 days. Please contact me regarding a refund/exchange within 14 days.

Contact

Please email me at julie@juliegarlandjewlery.com with any questions or concerns.

Privacy Policy

To see more info how my store complies European General Data Protection Regulation (GDPR) please click here.