Ordering Info

Shipping:

Orders ship free (without tracking) within Canada and ship free to the U.S. when you spend  $45CAD or more.

Free standard shipping within Canada is via oversized letter mail and doesn't include tracking. You'll receive a tracking number if you upgrade to the Expedited Parcel option. Items being shipped to the U.S. are shipped via a courier with final delivery by the USPS. Packages may be in pre-transit for a few days before they cross the border and are entered into the USPS system. Items mailed in both Canada and the U.S. arrive in white gift boxes.  

Processing Times:

Jewelry is usually shipped within 1 to 4 business days of payment but some made-to-order items may take longer. These items will have the shipping timeframe included in the listing description. 

Orders within Canada can take up to 12 business days to arrive during the holidays. Orders to the U.S. usually arrive within 7 to 10 business days.

I usually pack multiple items in one box/bag but if you'd like separate packaging please let me know and I'm happy to accommodate you as best as I can.

International Orders:

I'm not currently shipping overseas but hope to start again in January 2023.

Refunds and Exchanges

I want you to be completely happy with your purchase! If for some reason you aren’t satisfied with your order, items can be exchanged or returned for full refund (minus shipping costs) if returned in original condition within 14 days. 

Contact

You can reach me at julie@juliegarlandjewlery.com with any questions or concerns.

Privacy Policy

To see more info how my store complies European General Data Protection Regulation (GDPR) please click here.