Ordering Info

Shipping:

Free Shipping within Canada

Orders $55CAD+ ship free to the U.S. and do include USPS tracking.

Canada - Free standard shipping within Canada is via oversized letter mail and it  doesn't include tracking. There are shipping upgrades available that do include tracking (via Canada Post or private courier.)  Since shipping rates vary by province I'll refund any shipping overages over $1.50 CAD.

U.S. - Items shipped to the U.S. are shipped via a courier with final delivery by the USPS. Packages may show pre-transit for a couple of days before they cross the border and are entered into the USPS system.

Items mailed in both Canada and the U.S. arrive in white gift boxes.  To cut down on packaging I usually ship multiple items in the same box but if you'd like separate ones for gifting please leave a note at checkout and I'm happy to oblige!

Processing Times:

Items are usually shipped within 1 to 4 business days of payment but some made-to-order items may take longer. These items will have the shipping timeframe included in the listing description. 

Orders within Canada can take up to 12 business days to arrive during the holidays. Orders to the U.S. usually arrive within 5 to 10 business days.

International Orders:

I currently ship to Australia and Switzerland.

Refunds and Exchanges

I want you to be completely happy with your purchase! If for some reason you aren’t satisfied with your order, items can be exchanged or returned for full refund (minus shipping costs). 

Contact

Feel free to say hi! You can reach me at julie@juliegarlandjewlery.com if you have any questions or special requests.

Privacy Policy

To see more info how my store complies European General Data Protection Regulation (GDPR) please click here.